Manage your subscription
What's on the Free and paid plans, how to upgrade or downgrade, and where to find your invoices.
Your plan is managed under Settings → Billing.
What's on each plan
The Free plan covers up to 5 bookings a month with trial access to the paid features, and doesn't need a card to start.
The paid plan removes the booking limit and adds multi-location support and the AI Scheduling Assistant. See pricing for current rates — annual billing works out cheaper than monthly.
Upgrade or downgrade
From Settings → Billing, choose the plan you want. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period, so you keep what you've paid for until then.
Multi-location is a paid feature. If you drop to Free while running more than one location, you'll be asked to choose which one stays active — the others become read-only rather than being deleted.
Invoices
Every invoice is available under Settings → Billing → Invoices as a PDF. They include your business details as entered on your workspace, so keep those current if you need them for accounting.
Changing the card
Update your payment method under Settings → Billing. If a payment fails, you'll get an email and a few days' grace before the plan changes — updating the card in that window keeps everything running without interruption.
Common questions
Does the booking limit include declined requests?
No. Only confirmed bookings count towards the Free plan's monthly limit.
What happens to my listings if I cancel?
Rooms stop accepting enquiries and come off the directory, but nothing is deleted. Resubscribing republishes them as they were.
Can I switch from monthly to annual mid-term?
Yes. The change is prorated against what you've already paid for the current period.